Company Policies Regarding Purchases
Disclaimer :These policies stated below are the
company policies in which all buyers agreed to at the time of purchase. The
terms and conditions stated below are the only terms in which company is willing
to sell the advertised merchandise to the general public. It is the buyers sole
responsibility to read the entire contents of these policies prior to purchase.
By completing this purchase the buyer has stated to the company, that they
legally agreed and entered into a legal and binding agreement in which buyer
agrees to comply to. Buyer completely understands they do not posses the right
to change these policies at anytime. Buyer also understands company may initiate
legal action against buyer to ensure they comply to their legal agreement.
Advertisement. Information and pictures being displayed on website are for the
sole purpose of advertisement only. At no time must the buyer assume, the
picture of item advertised it the actual item being sent to buyer. Buyer is not
to assume anything else other than the information which is stated in the
specified product advertisement. As stated
above, the company reserves the right to send OEM or similar like item to buyer
as long as its compatible with the manufacturers specifications. Buyer is
responsible for reading the entire advertisement prior to purchase. Once the
order has been placed by the buyer, they assume all liability in regards to
compatibility and other factors. Company reserves this right without notice to
the customer. Buyer is to consult the actual manufacturer regarding
compatibility and other technical information prior to purchase.
Communication. The buyer understands the only accepted communication between
buyer and company is via the company's online support system. Buyer agrees in
the event they have to contact the company they must do so by the stated means
set by company. Buyer understands the company will not respond to any forms of
communication other then via its support system. The buyer is not to use any other contact
method other than the support link provided by the company. The buyer clearly
understands the company reserves the right to cease all communication with the
buyer without notice, if any of the company policies are violated by the buyer
without notice. Buyer will be immediately blacklisted for any misleading,
deceptive, or failure to follow instructions on any forms.
Buyer clearly understands they will not receive any communication from company regarding the order until they have successfully completed the sales order confirmation form.
Buyer Conduct. Company will reserve the right to instantly void all warranties and
communication with any customer who are under the impression of conducting themselves in a less then
professional manner. Any buyer initiating chargeback extortion, threats,
blackmailing of any kind, use of vulgar
language whether in the form of verbal or written communication, or initiates
any type of action which is deemed less then professional in nature, the
customer will be in violation of this policy. Any
customer found in violation of this policy the product purchased will be
purchased in an as is condition and all communication will be immediately cease
between company and customer. Any buyer who uses vulgar language, initiates any
type of chargeback, dictates instructions to our company on how to handle their
order, spamming, initiating any type of blackmail threats, will be found in
violation of our buyer conduct policies. This policy will be strictly enforced.
Company will also exercise its right to seek both criminal and legal action
against any buyer who thinks they can conduct these types of unprofessional
conduct.
Financial Disputes. Any buyer who initiates a credit card dispute
will be immediately blacklisted from this site and have warranty and support
associated support immediately void. Company will once again exercise its legal
right to pursue legal and criminal action against any buyer who files such
disputes which are in direct violation of the legal agreement stated on this
page. Any buyers who have purposely falsified information regarding any claim
against Company will be indirect violation of federal law. Company will
immediately report fraudulent buyers to a national database, federal and state
authorities. Buyers are legally required to contact the source in which they
have purchased an item from and resolve any claims prior to any financial
disputes. Buyers who do not perform this legally required action and just file
any sorts of financial disputes which are in direct violation of the legal
agreement entered, will also be sued for any financial damages sustained by
buyer's direct actions. Company will reserve the right to permanently blacklist and
halt any future communication with buyer. Buyer had brought it upon themselves to
state to company they do not wish to resolve or have company assist them. Buyer
seeks the intervention of a 3rd party mediator to resolve
any claims stated by buyer against company. Any buyer found to be
fictitiously filing disputes
will have both legal and criminal action's filed against them. Buyer will be
legally responsible for any and all expenses incurred by company due to the
actions of the buyer.
Company will not except any excuses from buyer’s filing chargeback/credit card
disputes, they never received any email or contact information from our company.
Buyer is responsible for placing valid information on the sales order which is
accessible by both the company and the buyer.
All buyer's who complete the checkout process and payment for the items
purchased on this website, are stating they have read and fully
agree with the terms, conditions, and company policies of our company. These are
the terms, conditions, and policies in which we are willing to sell these items
to the buyer. By completing the checkout process and submitting payment for any
items purchased on this site, the buyer is fully aware; they have entered into a
legal and binding agreement as set forth by the stated policies of the company.
If they buyer does not agree to these terms, they are urged to purchase the
items elsewhere. All buyers are responsible for reading all the terms and
conditions of the sale prior to purchase.
International. All international bidders are responsible for any fees regarding
customs charges and/or duty fees associated with the shipment of products to
their destination. Company will only use one standard shipment method for
international destinations.
Item Condition. Unless otherwise stated all items purchased are system pulls
from previous working systems. All items which are advertised as new will have
the product condition in the product title or placed in our new equipment
category. All classification of product condition are stated in our company
policies, placed in their respective categories, and are clearly labeled on our
website. Company reserves the right to use OEM or similar like products to for
fill order requests. The only time a return will be authorized for replacement
is when the item is clearly not compatible with the computing system of the
buyer. Unless otherwise stated, items do not include drivers, manuals, or
any other accessories.
Order Information Placed On Sales Orders. The information supplied by buyer during the
purchase is understood to be truthful in nature and must be that of the actual
owner of the payment method. Company will reserve the right to cancel any order
which does not comply to this policy. Company will also reserve the right at
anytime to any buyer to place any orders in a hold status, until buyer has
completed an sales order confirmation form. Company will also exercise its right
to cancel any order which they find in violation of its policies or places the
company at financial risk. The buyer acknowledges all
information given to company by buyer form purchase, is valid in nature. The
buyer also acknowledges all shipment addresses, contact information and other
information is up to date and that of the actual payment owner. The buyer will be responsible for any incorrect
information placed on the sales order.
All communication between buyer and company is based on the customer’s email
address. The buyer assumes all liability to ensure the email address placed by
the buyer up until the delivery of the item, is valid, accessible by the buyer,
and is not restricted by any other type of third party entity such as spam
filters or antivirus programs.
Payments. All payments will have an estimated five to six business day hold for security
and cleared payment status. Due to the conduct of some buyers, company will
exercise its right to request buyers to confirm their order by the completion of
a sales order confirmation form. A cleared payment is when the payment service used by the buyer has
successfully deposited the funds into the seller’s bank account. It may appear
to the buyer the payment was successful, but that only means the payment service
has successfully charged the buyer’s credit card, it does not mean the seller is
paid for the item. The funds are in a pending status until the funds are
deposited into the bank account of the seller. Then and only then is the seller
paid for the item, not before. Company may keep order in a hold status
until buyer has complete this form for an undetermined amount of time. As stated
all information placed on order must be completed and that of the actual owner
of the payment method used. Company will not accept any orders and will cancel
such orders without notice, if company suspects entity completing the purchase
not being that of the actual account holder. Company may ask buyer for
additional information to reduce the possibility of risk for identification of
their credentials prior to any merchandise being released by company.
Personal Data. Company does not sell or distribute information about customers who are in good standing. Company may use information placed by buyer to notify them of any special sales, discounts or company events. Buyer understands they are placing information on this site at their own discretion.
Returns of Merchandise. Returns of merchandise are not permitted, unless product complies to the company's warranty coverage policies. Buyers do not posses the right to return items for any reason other than a approved warranty claim. Buyers who attempt to return merchandise purchased from company's online store will be deemed as those attempting to separate themselves from fraudulent disputes filed by buyers attempting to get rid of merchandise obtained via misleading and deceptive means. Company will immediately refuse any and all items sent to company's location without an approved RMA. Any return of merchandise which does not have an RMA from our company will be subject to a thirty five percent stocking fee. In addition, the buyer will forfeit any shipping & handling fees associated with the purchase. The company reserves the right to refuse any packages at any time without prior knowledge to the buyer. Any buyer who refuses an item or if the item is returned back to company, for any reason other than a defective exchange once an RMA has been given to the customer by our company, will be subject to the fees stated above.
Sales Orders. All sales orders completed by buyers will be reviewed by company prior to processing and shipment. Buyers are to check with their payment method that they have sufficient funds available prior to purchase. In addition, buyers are to ensure the payment address and the shipment address of the payment method are the same. Buyers are to contact their financial institution to ensure the address to where the product is shipped to is the same as that as the payment source. Company will immediately cancel any orders which do not comply to these policies. Company will also report those buyers who deliberately place alternate addresses which are not that of the payment billing address.
Sales Order Confirmation : Upon successful
completion of the transaction and processing of the order, the company will send
out a sales order confirmation email for the buyer to complete. This will ensure
all information the buyer has placed at time of purchase is correct. Due to the
unacceptable amount of wrong addresses or addresses missing apartment or suite
numbers, all buyers must complete this form. Buyer clearly understands the
company will not respond to any buyer who has not completed this form.
Shipments of Products. All shipments will only be shipped to the confirmed address which has been
provided by the payment service that was used to pay for the item. For security reasons,
company will
not ship to any address other than the confirmed address of the payment method
used. It is the buyer’s
responsibility to ensure their account has updated and accurate information.
Buyer will be responsible for any shipment charges in the event the item is
returned to company due to items being undeliverable due to incorrect addresses,
the buyer has moved, or any other information which the buyer inaccurately
entered on this website. Buyer must make alternate arrangements if they wish to
have item shipped to another location other then the payment methods confirmed
and verified address. The company shipment time frame is up to six weeks
for delivery. These do not include weekends, holidays, and/or events in which
business operations are limited or national events which slow the normal
business operations of companies. Buyer is not to assume any other shipment time
frame other than which is stated on this page. Buyers are found falsifying
shipment dates on financial disputes will be charged with bank fraud by their
financial institution and deemed a criminal act being attempted to defraud
company.
All buyers are responsible to be present at time of delivery. In the event the
package is returned, unclaimed or refused by the buyer, the buyer will be
subjected to a thirty five restocking fee of the product price in addition to
the loss of the shipping & handling fees. Company has shipped the item to the
specified address provided by the buyer and will be held harmless in the event
the buyer has placed false or misleading information at checkout.
Technical Specifications. Company is not responsible for any claims made by our
company or the manufacturer of the product with a customers computing
environment. All customers are responsible for contacting the manufacturer in
determining performance, compatibility, and the over all affect of installing
such item in the customer’s computing environment. We are not responsible for
any data loss or any other damage which result from the installation of the item
into the customer’s systems. We do not provide technical support for any item
sold by our company. Customer must be either knowledgeable or seek a
professional which can properly install any device sold by our company to the
customer. Seller is not responsible for any data loss; damage to the buyer’s
computing surroundings. Buyer will assume all liability for purchasing an item
based on the information they collected in making the decision. The warranty
policy is not covered based on this issue. All products must be installed by a
qualified technician who is in the computer field. In the terms of any
device/hardware which requires the buyer to open their computing system, the
warranty will cover only defective DOA upon arrival. Warranty will be
immediately voided if the buyer attempts to install any device into their
computing system which they are not qualified to handle.
Terms of Sale. All sales are regarding are final for website purchases once the
purchase has been finalized. Company's cancellation policy is clearly stated on
numerous pages during the checkout process for the purchase of the item. Buyers
are legally obligated to comply to this policy at all times. Buyer fully
understands once they have completed the sales order, submitted payment, and
completed the checkout process on this site, at no time, may they request the
cancellation of order. Buyer has had enough time to search the internet for
product purchased, enough time to conduct proper research and make decisions of
whether or not they are going to purchase product from company. All prices of
product and associated charges are clearly stated prior the completion of
purchase.
Typographical Errors and/or Misprints. Company is not responsible for any
typographical errors or misprints. In the event there are such typographical
errors or misprints which are in relation to any compatibility, performance,
technical or any other error, the buyer is advised not to purchase the product.
Company will not be responsible for products purchased by buyer when such
typographical errors and/or misprints are present during the advertisement of an
associated product.
Warranty Coverage: All items will have a seven calendar day DOA (Defective Item Exchange)
exchange beginning from the confirmed delivery date of the customer’s confirmed
address. Customer will have this time to contact company in regards to any
defects or mechanical defects, other then compatibility issues, with the
product. After this warranty period, buyer will assume any and all liability on
the product and accept the item in its original condition. Warranty does not
cover compatibility issues, misuse of product, tampering, or any other issue
except if product is damaged or upon delivery. If package is lost due to
courier, there is a wait time before a claim can be filed for a lost package
time. If any product is defective, a RMA number and a courier damage claim form
will be sent to the customer. These documents must be completed and enclosed
with the defective item prior to any exchange taking place. This RMA number must
be clearly displayed on the outside of the package and must be returned no later
then five days of the issue date of the RMA number to the customer. All materials,
such as cables, documentation, software, must be enclosed with the return of the
item. The item must be professional packaged upon its return back to our
company. We reserve there right to refuse any package which has not been
properly packaged, contains no RMA number displayed on the package’s exterior,
any documents have not been enclosed or not completed correctly, tampering or
medication of the item, if buyer acts in a less then professional manner, or if
it has been received after the 5 calendar day due date. Customer is responsible
for monitoring the package, all shipping charges for returning the item back to
our company. If product is found to be in working order, company reserves the
right to either return the package back to the buyer or impose a forty percent
restocking fee due to warranty claims not being stated accurately by the buyer.
We do not reimburse for shipping charges for items. RMA exchanges will only take
place once the defective item is received and analyzed by our support
department. Any buyer who does not obtain a RMA number, fails to follow our
warranty procedures, will have their item immediately refused.
Disclaimer. By completing the checkout process at our website, the buyer is
legally bound by the terms and conditions stated on this website. Buyer has no
legal barring to change such policies which they have agreed to. If any buyer
does not agree with the terms & conditions of our company, we strongly recommend
the buyer purchase the item elsewhere.
Company policies are subject to change without notice. Buyer agrees to these
policies and the warranty information enclosed in this document upon time of
purchase. Policies are available at any time, prior and after purchase of item.
Buyer assumes any and all liability in knowing our
company policies at all times.