COMPANY POLICIES :These policies stated below are the company policies in which all buyers agreed to at the time of purchase. By completing this purchase the buyer has stated to the company that they have read and agreed and will abide to the stated policies. Buyer acknowledges they have entered into a legal and binding contract with company. Any buyer who doesn't agree with the following policies or any part of it, are purchase the item elsewhere.
ADVERTISEMENT: Information and pictures being displayed on website are for the sole purpose of advertisement only. At no time must the buyer assume, the picture of item advertised it the actual item being sent to buyer. As stated above, the company reserves the right to send OEM or similar like item to buyer as long as its compatible with the manufacturers specifications. Buyer is responsible for reading the entire advertisement prior to purchase. Once the order has been placed by the buyer, they assume all liability in regards to compatibility and other factors. Company reserves the right without notice to the customer.
COMMUNICATION : The buyer understands they must contact our company via the support site provided by our company. The buyer is not to use any other contact method other than the support link provided by the company. The buyer clearly understands the company reserves the right to cease all communication with the buyer without notice, if any of the company policies are violated by the buyer without notice.
The buyer will receive all the necessary purchase information from our company, no later than five business days from the date of purchase.
CUSTOMER CONDUCT: We reserve the right to instantly void all warranties and communication with any customer who conducts themselves in a less then professional manner. Any buyer initiating chargeback of any kind, use of vulgar language whether in the form of verbal or written communication, or initiates any type of action which is deemed less then professional in nature, the customer will be in violation of our Buyer Conduct Policy. Therefore, any customer found in violation of this policy the product purchased will be purchased in an as is condition and all communication will be immediately cease between company and customer. Any buyer who uses vulgar language, initiates any type of chargeback, dictates instructions to our company on how to handle their order, spamming, initiating any type of blackmail threats, will be found in violation of our buyer conduct policies. This policy will be strictly enforced.
CHARGEBACK/DISPUTES: Any buyer who initiates a chargeback/credit card dispute will be immediately blacklisted from this site and have warranty and support associated support immediately void. Company will also permantely blacklist and hault any future communication with buyer. Buyer had brought it upon themselves to state to company, that buyer wants the intervention of a 3rd party mediator to resolve any claims stated by buyer against company. Any buyer found to be factiously filing disputes will have both legal and criminal action's filed against them.
Company will not except any excuses from buyer’s filing chargeback/credit card disputes, they never received any email or contact information from our company. Buyer is responsible for placing valid information on the sales order which is accessible by both the company and the buyer.
All buyer's who complete the checkout process and payment for the items purchased on this website, are stating to our company, they have read and fully agree with the terms, conditions, and company policies of our company. These are the terms, conditions, and policies in which we are willing to sell these items to the buyer. By completing the checkout process and submitting payment for any items purchased on this site, the buyer is fully aware; they have entered into a legal and binding agreement as set forth by the stated policies of the company. If they buyer does not agree to these terms, they are urged to purchase the items elsewhere. All buyers are responsible for reading all the terms and conditions of the sale prior to purchase.
The merchant has stated their policies upfront and clearly to any buyer purchasing items from this site. Any buyer is found in purposely violating these policies, lying to their own credit card company, will have legal charges filed against them for bank fraud and petty larceny. The company also reserves the right to report buyer's conduct to all online reporting agencies to warn other merchants of the buyers fraudulent and criminal activities. Fraudulent buyers will be prosecuted for product theft and be sued for damages sustained due to buyers fraudulent actions.
INTERNATIONAL: All international bidders are responsible for any fees regarding customs charges and/or duty fees associated with the shipment of products to their destination.
ITEM CONDITION: Unless otherwise stated all items purchased are system pulls from previous working systems. All items which are advertised as new will have the product condition in the product title or placed in our new equipment category. All classification of product condition are stated in our company policies, placed in their respective categories, and are clearly labeled on our website. Company reserves the right to use OEM or similar like products to for fill order requests. The only time a return will be authorized for replacement is when the item is clearly not compatible with the computing system of the buyer. Company reserves the right at any time to use OEM or sent buyer similar like items as long as they are fully compatible with the buyer's computing environment. Unless otherwise stated, items do not include drivers, manuals, or any other accessories.
ORDER INFORMATION PLACED BY BUYER : The information supplied by buyer during the purchase is understood to be truthful in nature. The buyer acknowledges all information given to company by buyer form purchase, is valid in nature. The buyer also acknowledges all shipment addresses, contact information and other information is up to date. The buyer will be responsible for any incorrect information placed on the sales order.
All communication between buyer and company is based on the customer’s email address. The buyer assumes all liability to ensure the email address placed by the buyer up until the delivery of the item, is valid, accessible by the buyer, and is not restricted by any other type of third party entity such as spam filters or antivirus programs.
PAYMENTS: All payments will have an estimated 5-6 business day hold for security and cleared payment status. A cleared payment is when the payment service used by the buyer has successfully deposited the funds into the seller’s bank account. It may appear to the buyer the payment was successful, but that only means the payment service has successfully charged the buyer’s credit card, it does not mean the seller is paid for the item. The funds are in a pending status until the funds are deposited into the bank account of the seller. Then and only then is the seller paid for the item, not before.
RETURNS: Any return of merchandise which does not have an RMA from our company will be subject to a thirty five percent stocking fee. In addition, the buyer will forfeit any shipping & handling fees associated with the purchase. The company reserves the right to refuse any packages at any time without prior knowledge to the buyer. Any buyer who refuses an item or if the item is returned back to company, for any reason other than a defective exchange once an RMA has been given to the customer by our company, will be subject to the fees stated above.
SHIPMENTS: All shipments will be shipped to the confirmed address which has been provided by the payment service that was used to pay for the item upon full clearance of funds from payment service to seller. For security reasons, we will not ship to any unconfirmed address or to any other address requested except that of the confirmed address provided by the payment service. It is the buyer’s responsibility to ensure their account has updated and accurate information. Buyer will be responsible for any shipment charges in the event the item is returned to company due to items being undeliverable due to incorrect addresses, the buyer has moved, or any other information which the buyer inaccurately entered on this website. Once again we will not ship to alternate addresses or to a new address location with billing information that does not match the shipment address of the product. The company shipment time frame is four to six weeks for delivery. The shipment time frame does not include weekends, holidays, or days in which the courier cannot ship due to unforeseen reasons. The buyer is not to assume or make up their own expected delivery times. Any buyer who is found falsifying documents will be charged with bank fraud without notice. It is the buyer’s responsibility to ensure all billing information is accurate and up to date.
All buyers are responsible to be present at time of delivery. In the event the package is returned, unclaimed or refused by the buyer, the buyer will be subjected to a thirty five restocking fee of the product price in addition to the loss of the shipping & handling fees. Company has shipped the item to the specified address provided by the buyer and will be held harmless in the event the buyer has placed false or misleading information at checkout.
TECHNICAL SPECIFICATIONS: We are not responsible for any claims made by our company or the manufacturer of the product with a customers computing environment. All customers are responsible for contacting the manufacturer in determining performance, compatibility, and the over all affect of installing such item in the customer’s computing environment. We are not responsible for any data loss or any other damage which result from the installation of the item into the customer’s systems. We do not provide technical support for any item sold by our company. Customer must be either knowledgeable or seek a professional which can properly install any device sold by our company to the customer. Seller is not responsible for any data loss; damage to the buyer’s computing surroundings. Buyer will assume all liability for purchasing an item based on the information they collected in making the decision. The warranty policy is not covered based on this issue. All products must be installed by a qualified technician who is in the computer field. In the terms of any device/hardware which requires the buyer to open their computing system, the warranty will cover only defective DOA upon arrival. Warranty will be immediately voided if the buyer attempts to install any device into their computing system which they are not qualified to handle.
TERMS OF SALE: All sales are regarding are final for website purchases once the purchase has been finalized. The buyer agrees by completing the checkout process, the sale becomes finalized. There are no refunds unless the company does not ship product or is unable to obtain part within 30 days of the transaction date. Shipping charges under any circumstances are non refundable. Any buyer returning an item without an RMA number or contacting us, we reserve the right to initiate a 30% restocking fee.
TYPOGRAPHICAL ERRORS & MISPRINTS : We are not responsible for any typographical errors or misprints.
WARRANTY: All items will have a 7 calendar day DOA (Defective Item Exchange) exchange beginning from the confirmed delivery date of the customer’s confirmed address. Customer will have this time to contact company in regards to any defects or mechanical defects, other then compatibility issues, with the product. After this warranty period, buyer will assume any and all liability on the product and accept the item in its original condition. Warranty does not cover compatibility issues, misuse of product, tampering, or any other issue except if product is damaged or upon delivery. If package is lost due to courier, there is a wait time before a claim can be filed for a lost package time. If any product is defective, a RMA number and a courier damage claim form will be sent to the customer. These documents must be completed and enclosed with the defective item prior to any exchange taking place. This RMA number must be clearly displayed on the outside of the package and must be returned no later then 5 days of the issue date of the RMA number to the customer. All materials, such as cables, documentation, software, must be enclosed with the return of the item. The item must be professional packaged upon its return back to our company. We reserve there right to refuse any package which has not been properly packaged, contains no RMA number displayed on the package’s exterior, any documents have not been enclosed or not completed correctly, tampering or medication of the item, if buyer acts in a less then professional manner, or if it has been received after the 5 calendar day due date. Customer is responsible for monitoring the package, all shipping charges for returning the item back to our company. If product is found to be in working order, company reserves the right to either return the package back to the buyer or impose a forty percent restocking fee due to warranty claims not being stated accurately by the buyer. We do not reimburse for shipping charges for items. RMA exchanges will only take place once the defective item is received and analyzed by our support department. Any buyer who does not obtain a RMA number, fails to follow our warranty procedures, will have their item immediately refused.
DISCLAIMER : By completing the checkout process at our website, the buyer is legally bound by the terms and conditions stated on this website. Buyer has no legal barring to change such policies which they have agreed to. If any buyer does not agree with the terms & conditions of our company, we strongly recommend the buyer purchase the item elsewhere.
Company policies are subject to change without notice. Buyer agrees to these policies and the warranty information enclosed in this document upon time of purchase. Policies are available at any time, prior and after purchase of item. Buyer assumes any and all liability in knowing our company policies at all times.