COMPANY POLICIES :These policies stated below
are the company policies in which all buyers agreed to at the time of purchase.
By completing this purchase the buyer has stated to the company that they have
read and agreed and will abide to the stated policies. Buyer acknowledges they
have entered into a legal and binding contract with company.
ADVERTISEMENT: Information and pictures being displayed on website are for the sole purpose of advertisement only. At no time must the buyer assume, the picture of item advertised it the actual item being sent to buyer. As stated above, the company reserves the right to send OEM or similar like item to buyer as long as its compatible with the manufacturers specifications. Buyer is responsible for reading the entire advertisement prior to purchase. Once the order has been placed by the buyer, they assume all liability in regards to compatibility and other factors. Company reserves the right without notice to the customer.
COMMUNICATION : The buyer understands they must contact our company via the support site provided by company. The buyer is not to use any other contact method other than the support link provided by the company. The support site information will be given to the buyer shortly after the completion of the checkout process. There will be a link in each email sent to email address which has been provided by the buyer on the checkout process. Buyer understands they must contact our company with any questions via this support link only and by no other means. Buyer understands they are responsible for the receipt of these emails at the email address which has been provided to company by them. The buyer is responsible to ensure they have a valid email address and checking any type of spam filter software or any other application or methods which prevent the transmission of any information by our company.The buyer will receive all the necessary purchase information from our company, no later than seven business days from the date of purchase.
CUSTOMER CONDUCT: We reserve the right to void all warranties and communication with any customer who conducts themselves in a less then professional manner when communicating with our company. Buyer’s who initiates any type chargeback/financial dispute of any kind, use of vulgar language whether in the form of verbal or written communication, any action which is deemed less then professional in nature, the customer will be in violation of our Buyer Conduct Policy. Company reserves the right to pursue legal action in the event of any type of mail order fraud or threats being placed to buyer to any employee of company.
ORDER INFORMATION PLACED BY BUYER : The
information supplied by buyer during the purchase is understood to be truthful
in nature. The buyer acknowledges all information given to company by buyer form
purchase, is valid in nature. The buyer also acknowledges all shipment
addresses, contact information and other information is up to date. The buyer
will be responsible for any incorrect information placed on the sales order.
All communication between buyer and company is based on the customer’s email address. The buyer assumes all liability to ensure the email address placed by the buyer up until the delivery of the item, is valid, accessible by the buyer, and is not restricted by any other type of third party entity such as spam filters or antivirus programs.
PAYMENTS: A cleared payment is when the payment service used by the buyer has successfully deposited the funds into the seller’s bank account. It may appear to the buyer the payment was successful, but that only means the payment service has successfully charged the buyer’s credit card, it does not mean the seller is paid for the item. The funds are in a pending status until the funds are deposited into the bank account of the seller. Then and only then is the seller paid for the item, not before.
RETURNS: Any return of merchandise which does not have an RMA from our company will be subject to a thirty five percent stocking fee. In addition, the buyer will forfeit any shipping & handling fees associated with the purchase. The company reserves the right to refuse any packages at any time without prior knowledge to the buyer. Any buyer who refuses an item or if the item is returned back to company, for any reason other than a defective exchange once an RMA has been given to the customer by our company, will be subject to the fees stated above.
SHIPMENTS: All shipments will be shipped to the confirmed address which has been provided by the payment service that was used to pay for the item upon full clearance of funds from payment service to seller. For security reasons, we will not ship to any unconfirmed address or to any other address requested except that of the confirmed address provided by the payment service. It is the buyer’s responsibility to ensure their account has updated and accurate information. Buyer will be responsible for any shipment charges in the event the item is returned to company due to items being undeliverable due to incorrect addresses, the buyer has moved, or any other information which the buyer inaccurately entered on this website. Once again we will not ship to alternate addresses or to a new address location with billing information that does not match the shipment address of the product. It is the buyer’s responsibility to ensure all billing information is accurate and up to date.
All buyers are responsible to be present at time of delivery. In the event the package is returned, unclaimed or refused by the buyer, the buyer will be subjected to a thirty five restocking fee of the product price in addition to the loss of the shipping & handling fees. Company has shipped the item to the specified address provided by the buyer and will be held harmless in the event the buyer has placed false or misleading information at checkout.
TECHNICAL SPECIFICATIONS: We are not responsible for any claims made by our company or the manufacturer of the product with a customers computing environment. All customers are responsible for contacting the manufacturer in determining performance, compatibility, and the over all affect of installing such item in the customer’s computing environment. We are not responsible for any data loss or any other damage which result from the installation of the item into the customer’s systems. We do not provide technical support for any item sold by our company. Customer must be either knowledgeable or seek a professional which can properly install any device sold by our company to the customer. Seller is not responsible for any data loss; damage to the buyer’s computing surroundings. Buyer will assume all liability for purchasing an item based on the information they collected in making the decision. The warranty policy is not covered based on this issue. All products must be installed by a qualified technician who is in the computer field. In the terms of any device/hardware which requires the buyer to open their computing system, the warranty will cover only defective DOA upon arrival. Warranty will be immediately voided if the buyer attempts to install any device into their computing system which they are not qualified to handle.
TERMS OF SALE: All sales regarding purchases from this site are final. There will be no refunds of any kind once the buyer completes the checkout process. The buyer clearly understands company will ignore any requests of order cancellations made by the buyer. Buyer agrees by completing the checkout process, the sale becomes finalized. Shipping charges under any circumstances are non refundable. Any buyer returning an item without an RMA number or contacting us, we reserve the right to initiate a thirty five percent restocking fee.
TRANSIT TIMES : Shipment times of products vary depending upon the courier, weather conditions, weekend and holidays, and any other unforeseen circumstances. The official shipment time of any product by company is four to six weeks from the purchase date of the product. If company states an estimated shipment date, the buyer clearly knows that this is only an estimate and is not to be assumed as the actual shipment or receipt of the product.